By Felicia Dumas
-ERP Consultant-
In the era of the major digital transformations of the 21st century, SMEs in the manufacturing sector are being left behind. In fact, according to a study conducted by Statistics Canada, in 2023, 3.4% of small manufacturing companies in Canada will use enterprise resource planning (ERP) software, compared to 38.3% for medium-sized manufacturing companies. Planning the right amount of resources at the right time is crucial to face competition and increasingly demanding customers.
Improving operational efficiency with an ERP
In order to meet the specific needs of each function, many organizations have a complex technology suite. Integrating each system is costly in terms of implementation time, time spent navigating between these systems and time allocated to consolidating data. Despite their good intentions, many of these organizations suffer from a lack of integration between their systems. For several decades now, ERP systems have been helping organizations achieve their goals of managing and efficiently using their resources by integrating the most crucial functions of a business.
Data integration, combined with manufacturing domain knowledge, can simplify processes, improve efficiency and provide a meaningful overview leading to better decision-making… in theory!
Step into the future with a cloud ERP
The complexity of today’s systems and operations, as well as inadequate implementation and/or adoption, can affect data quality and, as a result, decision-making itself. First, integrating systems together to centralize all of an organization’s data is a daunting task. Second, ensuring that individuals use the systems correctly is also a challenge in itself. Third, ensuring that decision-makers have access to true, reliable, complete, meaningful and up-to-date data is critical for any organization.
In a rapidly evolving connected world, one of the most important characteristics of an ERP is its ability to react in real time.
What if a customer’s data, past and future orders, product specifications and work orders were all on a single platform, accessible at all times? From procurement to sales, when everything is built on a single platform, more value, flexibility and visibility are gained over operations. As a result, the customer benefits from better service.
Rootstock is a manufacturing and distribution ERP solution available exclusively on the Salesforce platform. Rootstock enables operational excellence by facilitating the design, production, sourcing and sales cycle of products. With cloud computing, Rootstock enables real-time, anytime, anywhere operations management, giving customers the control and visibility they need to control costs and elevate overall performance. Built and deployed on the popular and powerful Salesforce platform, the manufacturing, distribution and supply chain solutions interconnect and work “out of the box” with Sales Cloud, Service Cloud and Manufacturing Cloud as well as thousands of apps on the Salesforce AppExchange to create a next-generation cloud solution that scales across the entire organization. Rootstock is the de facto manufacturing cloud ERP on a next-generation platform.
Choosing Rootstock also means choosing the CRM platform named number 1 in its category for the 11th time in a row according to the International Data Corporation (IDC). Salesforce enables more than 150,000 customers worldwide to combine customer relationship management, artificial intelligence, data and trust together for an unmatched customer experience.
In order to allow its customers to use a solution perfectly adapted to their needs, Salesforce allows the development of specialized applications on its AppExchange platform. AppExchange is an ecosystem bringing together more than 5,000 ready-to-use applications on Salesforce so that everyone can get the most out of the platform.
Rootstock is an application developed to meet the ERP needs of manufacturing companies and is the number 1 ERP provider on the Salesforce platform.
To learn more, visit AppExchange FAQ.
Choosing Rootstock also means choosing a learning community based on sharing and collaboration to create a better ecosystem. Documentation is easily accessible online for anyone wishing to learn more about these solutions.
Choosing Rootstock means inheriting the best manufacturing standard processes, but also being able to easily customize its interface and user experience for a transparent user and customer journey. From sales to customer service, including engineering and manufacturing, all the information is accessible in one place.